OFFICIAL ron97 PRIVACY POLICY
Last Updated: January 2026

Privacy Policy RON97 —
Data Protection You Is a Priority

Ron97 takes our responsibility to protect every member's personal data seriously. This document clearly explains how we collect, use, store, and safeguard your information in line with industry best practices and international security standards.

256-bit SSL Data Confidentiality PDPA Compliant Layered Security
The ron97 Way Protecting Your Data

We invest in the latest security technologies and strict policies to ensure your privacy is always protected.

256-bit SSL Encryption

All data transmitted between your device and ron97's servers is protected with military-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.

Secure Data Storage

Your personal data is stored in databases protected by AES-256 encryption and accessible only to authorised personnel with a legitimate business need. All access is logged and monitored in real time.

KYC Identity Verification

Our KYC process is designed to protect both parties — you and ron97. All verification documents submitted are processed securely and are never shared with any third party without your consent.

User Privacy Controls

You have full control over your data. Through your ron97 account settings, you can update personal information, manage communication preferences, and request data deletion at any time.

24/7 Threat Monitoring

Ron97's cybersecurity team continuously monitors all platform activity. Our automated intrusion detection system operates 24 hours a day to detect and block any threats immediately.

Malaysia PDPA Compliance

Ron97 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) and international data protection standards. We appoint a Data Privacy Officer responsible for ensuring full compliance at all times.

This document is the official ron97 Privacy Policy outlining our data protection practices. By using the ron97 platform, you agree to the terms stated herein. Please read it carefully and contact us if you have any questions.

01Introduction & Scope of Privacy Policy

Ron97 (hereinafter referred to as "we", "Platform", or "ron97") is a leading online entertainment platform operating in Malaysia. We understand that your trust is our most valuable asset, and protecting your privacy and personal data is a core commitment we hold to every member.

This Privacy Policy transparently explains how ron97 collects, processes, stores, and protects your personal information. It also outlines your rights regarding that personal data and how you may exercise them. This Policy applies to all services we offer through our website ron97.vip, the ron97 mobile app, and all our official communication channels.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We take this responsibility seriously — every decision involving user data is made with your security and privacy as the top priority.

RON97 never sells your personal data to advertisers, data brokers, or any third parties unrelated to the operation of our platform.

02Information We Collect

Ron97 collects your personal data only for legitimate purposes necessary to provide you with a safe, fair, and responsible service. The following are the categories of information we collect:

Registration & Identity Information

  • Full name as stated in your official identification document
  • Date of birth and gender
  • Identity card number (MyKad) or passport number
  • Current residential address
  • Active mobile phone number
  • Valid email address

Financial & Transaction Information

  • Bank account number and financial institution details
  • Digital wallet account number (TNG, Boost, and others)
  • Deposit and withdrawal history
  • Wagering and gaming activity history
  • Complete transaction records for AML compliance purposes

Technical & Usage Information

  • IP address and general location information
  • Device type, operating system, and web browser version
  • Platform access logs and login session history
  • App usage data including features used and session duration
  • Cookie information and device identifiers

Communication & Support

  • Live Chat conversation records with our support team
  • Content of emails you send to us
  • Feedback and complaints submitted
We does not collect information that is not necessary for platform operations. Every category of data we collect has a clear and legitimate purpose.

03How We Use Your Information

The information we collect is used exclusively for the following purposes, all of which are necessary for us to deliver a high-quality and secure ron97 experience:

Purpose of Use Types of Data Involved Legal Basis
Account Management & Verification Identity, email, phone number Contract performance
Deposit & withdrawal processing Financial information, identity Contract performance
AML & KYC Compliance Identity, transactions, documents Legal obligation
Fraud prevention & security IP, access logs, transactions Legitimate interest
Customer support Communications, account history Contract performance
Platform improvements Usage data, analytics Legitimate interest
Promotional communications (with consent) Email, phone number Consent

We will not use your data for purposes other than those stated above without notifying you first and, where necessary, obtaining your additional consent.

04Information Sharing & Disclosure

Ron97 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating our platform, there are limited situations where necessary data sharing occurs:

  • Payment Service Providers: We share the necessary transaction information with our licensed payment processors (FPX, DuitNow, digital wallet providers) solely to process your deposits and withdrawals.
  • Licensed Game Providers: Minimum required game session information is shared with our licensed game software providers to enable game functions to operate correctly.
  • Regulatory Authority: ron97 is legally required to disclose certain information to the relevant authorities upon lawful request, including for the purposes of financial crime investigation.
  • Technical Service Provider: Our cloud infrastructure and cybersecurity service providers may process your data as part of the services they provide to ron97. All such parties are bound by strict confidentiality agreements.
  • Business Transfer: In the event of a company acquisition or merger, user data may be transferred to the new entity provided that equivalent privacy protections are maintained.
In all data sharing situations mentioned above, we ensure that only the minimum information required alone is shared, and all recipient parties are bound by confidentiality obligations equivalent to our own standards.

05Cookies, Tracking & Related Technologies

Ron97 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functionality such as login sessions, security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Helps us understand how users interact with our platform through anonymised analytics data. This information is used to improve the user experience.
  • Functional Cookies: Saves your preferences such as display settings and game preferences for a more personalised experience on your next visit.
  • Security Cookies: Helps identify and prevent fraudulent activity and unauthorised access to your account.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some ron97 platform features. For more information on managing cookies, please refer to your web browser's documentation.

06Data Security & Protection Measures

The security of your personal data is ron97's absolute priority. We implement multiple layers of technical and organisational protection to keep your data safe at all times:

  • Data in Transit Encryption: All communications between your device and the ron97 platform are secured with TLS 1.3 protocol and 256-bit SSL encryption.
  • Data at Rest Encryption: Data stored in our databases is protected with military-grade AES-256 encryption
  • Layered Access Controls: Access to user data is governed by a "need-to-know" principle, with mandatory two-factor authentication for all staff
  • Regular Security Audits: ron97 conducts regular independent penetration testing and security audits to identify and address potential vulnerabilities.
  • Certified Data Centre: Data is stored in ISO 27001-certified data centres with physical protection, power redundancy, and automated backup systems
  • Incident Response Plan: ron97 maintains a comprehensive incident response procedure. In the event of a data breach, you will be notified within 72 hours in accordance with legal requirements.
While we take all reasonable steps to protect your data, no system is 100% impenetrable. We encourage you to also take security precautions on your end, such as using a strong password and not sharing your login credentials.

07Your Rights as a Data Subject

Under Malaysia's PDPA and international data protection standards, you have the following rights regarding the personal data we hold. ron97 is committed to facilitating the exercise of these rights without unnecessary barriers:

Right of Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Update or correct any inaccurate or outdated personal information in your account.

Right to Erasure

Request the deletion of your personal data when it is no longer needed for the original purpose of collection.

Right to Object

Object to the processing of your data for specific purposes, such as direct marketing, at any time.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

Request a restriction on the processing of your data in certain situations while a dispute is being resolved.

To exercise any of the above rights, contact our Data Privacy Officer via email at [email protected]. We will respond to your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notice to you.

08Data Retention & Deletion

Ron97 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable laws and regulations.

  • Active Account Data: Retained for the duration your account remains active and in good standing
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysia's financial and taxation legal requirements
  • KYC & Identity Verification Data: Retained for 5 years after account closure or the period required by AML legislation
  • Communication & Support Logs: Retained for 3 years for dispute resolution and service improvement purposes
  • Analytics & Usage Data: Anonymised data is retained for long-term analytics purposes with no specific time limit

Once the retention period expires, your data will be securely deleted or fully anonymised using industry-recognised procedures to ensure it cannot be recovered.

09Changes to This Privacy Policy

Ron97 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. We are committed to being transparent about any changes made.

When significant changes are made to this Privacy Policy, we will take the following steps to ensure you are informed:

  • Updating the "Last Updated" date shown at the top of this page
  • Sending a notification to your registered email address at least 14 days before the changes take effect
  • Displaying a clear notice on the ron97 platform homepage during the transition period
  • For changes requiring fresh consent, we will request your explicit confirmation before proceeding with processing

Your continued use of the ron97 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of our latest privacy practices.

To ensure you receive important notifications about policy changes, please keep the email address on your ron97 account up to date and active.

10Contact Us & Data Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our team is ready to provide a thorough and timely response.

  • Data Privacy Officer Email: [email protected]
  • Response Time: Within 3 business days for general enquiries; 30 days for data subject rights requests
  • Live Support: 24/7 Live Chat via the ron97 platform

If you are not satisfied with our response or believe that we have not complied with the PDPA, you have the right to submit a complaint to Malaysia Personal Data Protection Commissioner or the relevant regulatory body.

We value every piece of feedback we receive, as it helps us continually raise our privacy protection standards for the benefit of all ron97 members.

The ron97 Support Team operates 24 hours a day, 7 days a week. For urgent privacy matters, please contact us via Live Chat for immediate assistance.
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Register with ron97 Today — Safe & Trusted

Now that you understand our Privacy Policy, you can be confident your data is in safe hands. Register your ron97 account today and enjoy a premium entertainment experience with guaranteed security.

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