Terms and Conditions ron97 —
Guide Full Usage Platform

01Introduction & Acceptance of Terms

Ron97 (hereinafter referred to as "the Platform", "we", or "ron97") is an online entertainment platform operating under a recognised international licence. Our platform offers a wide range of digital entertainment services including Slot Games, table games, Live Casino (live dealer), and Sports Betting to registered members.

These Terms and Conditions ("Agreement") govern the relationship between ron97 and every individual who accesses, registers for, or uses any part of our platform. This Agreement is designed to ensure a safe, fair, and transparent experience for all parties involved.

By clicking the "Register" button, completing the registration form, or simply accessing the ron97 platform, you are deemed to have read and fully agreed to all provisions in these Terms and Conditions, including our Privacy Policy which forms part of this agreement.

02User Eligibility

Access to the ron97 platform is limited to individuals who meet all of the following eligibility criteria. ron97 takes seriously its responsibility to ensure our platform is used only by eligible and qualified users.

• Age Requirement: You must be at least 18 years of age or have reached the legal age limit prescribed in your jurisdiction of residence, whichever is higher.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restrictions.
• Not a ron97 Employee: ron97 employees, their immediate family members, and direct business partners are not permitted to be active playing members.
• Not on the Self-Exclusion List: Individuals who have applied for self-exclusion from gambling platforms are not permitted to register or use this platform.
• Unrestricted Access: It is the user's responsibility to ensure that use of the ron97 platform does not violate local laws in their country or region of residence.

Ron97 reserves the right at any time to request proof of eligibility, including valid identification documents. Failure to provide the requested documentation within the specified timeframe may result in temporary suspension or permanent closure of your account.

03Account Registration & User Responsibilities

Each user is permitted to hold only one (1) active account at ron97 at any given time. Holding multiple accounts is a serious violation of these Terms and Conditions and may result in the closure of all associated accounts and forfeiture of all accumulated balances and winnings.

During the registration process, you are required to provide true, accurate, current, and complete information. The details you must supply include:

• Full name as shown on official identification documents
• Exact date of birth
• An active and accessible email address
• Valid mobile phone number
• The payment method to be used (must be registered in your own name)

You are solely responsible for maintaining the confidentiality of your account login details, including your username and password. ron97 will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

04Deposit & Payment Methods

Ron97 supports a variety of local Malaysia payment methods integrated directly with our platform system, including FPX, DuitNow, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, and other methods that may be added from time to time.

All deposits made to your ron97 account are subject to the following conditions:

• Minimum and maximum deposit limits vary by selected payment method and are subject to change without prior notice
• All deposits must be made using a payment method registered in your own name — deposits from third-party accounts are strictly not permitted
• Ron97 does not charge any processing fees for deposits; however, your financial institution may apply charges based on their own policies
• All transactions are processed in real time using a secure integrated payment system
• Deposited funds will not accrue any interest for the user

05Withdrawals & Related Conditions

Ron97 is committed to processing all valid withdrawal requests promptly and without hidden fees. Withdrawals are processed in an average of under 5 minutes for accounts that have completed the KYC verification process.

• Withdrawals may only be made to a bank account or digital wallet registered under the same name as your ron97 account.
• The minimum withdrawal amount is RM 50 for most payment methods
• Ron97 reserves the right to request additional verification for withdrawals exceeding certain limits as a security measure.
• Withdrawals will not be processed if bonus wagering requirements have not been fully met.
• Funds deposited via digital wallets will be returned to the same method upon withdrawal request
• In exceptional circumstances such as AML (Anti-Money Laundering) reviews, processing may take up to 3 business days

06Bonuses, Promotions & Wagering Requirements

Ron97 offers a range of bonuses and promotions to new and existing members from time to time. All bonuses are subject to the specific terms and conditions set for each promotion, which can be found on the Promotions us.

The general terms applicable to all ron97 bonuses are as follows:

• Wagering Requirements (Rollover): Each bonus is subject to wagering requirements that must be fulfilled before any bonus-related winnings can be withdrawn. The specific wagering requirements are stated in the terms of each promotion
• Validity Period: All bonuses have a limited validity period. Bonuses that are unused or whose wagering requirements are not met within that period will expire automatically
• One Bonus at a Time: By default, only one active bonus is permitted at a time unless otherwise stated in the relevant promotional terms
• Fraud Prevention: Any attempt to abuse the bonus system, including creating multiple accounts to claim new bonuses, is strictly prohibited and may result in the cancellation of all bonuses and permanent account closure
• Right to Modify: ron97 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

In the event of any dispute related to bonuses or promotions, ron97's decision is final and binding on all parties.

07Game Rules & Fairness

All games available on the ron97 platform are provided by internationally licensed suppliers that have undergone rigorous auditing by recognized independent bodies. The RNG (Random Number Generator) system used across all ron97 games has been certified to ensure complete randomness and fairness.

Key rules for gaming on ron97:

• The outcome of every game is determined by a certified RNG system and cannot be influenced by any party, including ron97 itself
• In the event of a technical disruption during gameplay, ron97 reserves the right to void the affected round/bet and return the stake to the user
• RTP (Return to Player) information for each game can be found in that game's details.
• Ron97 is not responsible for any losses arising from valid game outcomes
• Any winnings resulting from a technical error or software bug are void and will not be paid out

08Prohibited Conduct & Platform Abuse

Ron97 maintains a safe and fair environment for all players. The following behaviours are strictly prohibited and may result in immediate action including account suspension, balance forfeiture, and reporting to relevant authorities:

• Use of Automated Software: Use of bots, automated scripts, or any software designed to exploit or manipulate the ron97 gaming system
• Identity Fraud: Providing false information during registration or the KYC process, or using another individual's identity
• Money Laundering: Using the ron97 platform for money laundering or any other illegal financial activity
• Collusion: Colluding with other players to gain an unfair advantage in games
• Cyber Attack: Any attempt to hack, gain unauthorized access to, or disrupt ron97's technical infrastructure
• Bonus Abuse: Registering multiple accounts or using other dishonest methods to claim bonuses repeatedly
• Threats or Harassment: Harassing, threatening, or behaving rudely toward ron97 customer support staff

09Account Suspension, Restriction & Closure

Ron97 reserves the right to suspend, restrict, or close any user account for the following reasons, with or without prior notice depending on the severity of the situation:

• Violation of any provision under these Terms and Conditions
• Suspected or confirmed fraud, money laundering, or illegal activity
• Failure to provide the requested verification documentation within the stipulated timeframe
• Account closure request initiated by the user
• Orders or directives from relevant authorities
• Account inactive for more than 12 consecutive months

When an account is closed for a valid reason (not due to a violation), any eligible balance in your account will be returned to the original payment method within 5–10 business days, upon completion of the verification process.

Users who wish to voluntarily close their account may do so by contacting the ron97 customer support team via Live Chat or our support email.

10Limitation of Liability & Disclaimer

Ron97 provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform runs without interruption, ron97 makes no guarantee that:

• The platform will always be available without interruption, errors, or technical delays
• All information on the platform is free from errors or inaccuracies
• The platform is entirely free from viruses or malicious software (although we take reasonable security measures)

To the fullest extent permitted by applicable law, ron97 shall not be liable for any indirect, incidental, consequential, or punitive losses arising from your use of our platform, including but not limited to loss of profits, data, or business opportunities.

Ron97's total liability to any user under any circumstances shall not exceed the amount deposited by that user in the 30 days prior to the claim arising.

11Responsible Gaming

Ron97 believes entertainment should be enjoyable, safe, and in control. We are committed to supporting players who may be facing challenges related to their gambling habits. Our platform provides several self-control tools that you can use at any time:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending
• Loss Limit: Set the maximum amount you are willing to lose within a given period
• Session Time Limit: Limit the time you spend on the platform each day
• Account Cool-off: Suspend your account for 24 hours, one week, or one month
• Self-Exclusion: Permanently close your account if you feel it is necessary

If you or someone you know may be experiencing gambling-related issues, we encourage you to seek professional help. Visit the Responsible Gaming us for further information and available support resources.

12Terms Amendments, Governing Law & Jurisdiction

Ron97 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any changes will take effect immediately upon being published on this website.

We will endeavour to provide reasonable notice of significant changes via registered email or in-platform notifications. However, it is your responsibility to review this page periodically to ensure you remain compliant with the latest version of the Terms and Conditions.

Continued use of the ron97 platform following any changes constitutes your acceptance of the amended Terms and Conditions.

• Applicable Law: This agreement is governed by the laws of the jurisdiction in which ron97 is licensed and operates.
• Language: Both the Bahasa Melayu and English versions of this document are valid; in the event of any discrepancy, the English version shall prevail
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect
• Dispute Resolution: Any dispute that cannot be resolved amicably will be referred to binding arbitration in accordance with procedures set by the relevant licensed authority

For any enquiries regarding these Terms and Conditions, please contact the ron97 customer support team, available 24 hours a day, 7 days a week.